1. Introduction
HireAI Guide, Inc. ("Company," "we," "us," or "our") operates the HireAI Guide website and platform (the "Service"). This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of information when you use our Service, including any related applications, features, and content.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using HireAI Guide, you acknowledge that you have read, understood, and agree to be bound by this entire Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly. We collect information you voluntarily provide to us, including:
- Account Information: Name, email address, phone number, location, and password when you create an account.
- Career Information: Resume, cover letters, interview recordings, job preferences, salary history, and employment background.
- Communication Data: Messages, feedback, support inquiries, and any information you include in surveys or correspondence.
- Payment Information: Billing address, payment method, and transaction history (processed securely by third-party providers).
2.2 Automatically Collected Information. When you access our Service, we automatically collect:
- Device Information: Browser type, operating system, device identifiers, and device settings.
- Usage Data: Pages visited, time spent on pages, features used, clicks, and actions taken within the Service.
- Location Data: General geographic location based on IP address (not precise GPS coordinates).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track usage patterns and preferences.
2.3 Third-Party Information. We may receive information about you from third parties, including:
- Social media platforms if you connect your account with our Service.
- Analytics providers and advertising partners who help us understand user behavior and reach.
- Job boards and public data sources to verify job market information and industry trends.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To create and maintain your account, provide career guidance features, analyze your resume and interview performance, and deliver personalized recommendations.
- Communication: To send you service-related announcements, respond to inquiries, send newsletters or updates, and notify you of changes to this policy.
- Improvement: To analyze usage patterns, identify trends, test new features, troubleshoot issues, and improve the overall quality and performance of our Service.
- Security: To prevent fraud, detect unauthorized access, enforce our Terms of Service, and protect the rights and safety of our company, users, and the public.
- Analytics and Reporting: To generate aggregate, anonymized reports on user demographics, usage patterns, and feature effectiveness.
- Marketing: To send promotional content, product updates, and marketing communications (with your consent, where required by law).
4. Information Sharing and Disclosure
4.1 What We Do Not Do. We do not sell, trade, rent, or lease your personal information to third parties. We do not share your resume, interview recordings, or salary data with recruiters, employers, or other job-seeking platforms without your explicit written consent.
4.2 Service Providers. We may share limited information with carefully selected service providers who assist us in operating our Service, including hosting providers, payment processors, email delivery services, analytics platforms, and customer support vendors. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your data.
4.3 Legal Requirements. We may disclose your information when legally required to do so, such as in response to a court order, subpoena, law enforcement request, or where disclosure is necessary to comply with applicable laws, regulations, or legal proceedings.
4.4 Business Transfers. If HireAI Guide is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before such information becomes subject to a different privacy policy.
5. Data Security
We implement comprehensive technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, and destruction. These measures include:
- Encryption: All data transmitted to and from our servers is encrypted using TLS 1.3 (HTTPS). Data at rest is encrypted using AES-256 encryption.
- Access Controls: Only authorized employees and contractors with a legitimate need to know have access to your personal information. Access is restricted through role-based permissions and authentication protocols.
- Security Audits: We conduct regular security audits, vulnerability assessments, and penetration testing. We maintain SOC 2 Type II compliance.
- Incident Response: We have a documented incident response plan to address security breaches. In the event of a data breach, we will notify affected users and relevant authorities as required by law.
While we strive to maintain robust security, no system is completely immune to breaches. You are responsible for maintaining the confidentiality of your password and account credentials.
6. Your Privacy Rights and Choices
6.1 Access and Portability. You have the right to request a copy of the personal information we hold about you in a portable format. To exercise this right, contact us at privacy@hireai.guide.
6.2 Correction and Deletion. You can update or correct your account information by logging into your account. You may also request deletion of your personal information by submitting a written request to our Privacy Officer. We will delete your data within 30 days of verified request, except where we are required to retain it for legal compliance or legitimate business purposes.
6.3 Marketing Communications. You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we will continue to send service-related notifications.
6.4 Cookie Management. You can control cookie preferences through your browser settings or by using our cookie preference tool. Note that disabling essential cookies may affect the functionality of our Service.
6.5 Do Not Track. Some browsers include a "Do Not Track" feature. Our Service does not currently respond to Do Not Track signals, but you can disable cookies and other tracking mechanisms through your browser settings.
7. International Data Transfers
HireAI Guide is based in the United States and operates servers in the United States. If you access our Service from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using HireAI Guide, you consent to such transfer and processing. We implement appropriate safeguards, including standard contractual clauses, to protect your information during international transfers.
8. Retention of Information
We retain your personal information for as long as your account remains active, plus up to 24 months after account deletion to ensure we can address any outstanding issues, comply with legal obligations, or defend legal claims. Aggregated and anonymized data may be retained indefinitely.
9. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact:
Privacy Officer
HireAI Guide, Inc.
350 5th Ave
New York, NY 10118
Email: privacy@hireai.guide
Phone: +1-212-555-0198
Last Updated: June 2026